Support

How to get help, report a security issue, or request deletion.

Contact

Email hello@kinetixsolutions.dev for product help, waitlist questions, or privacy requests. This is a private-beta inbox, not a 24/7 SLA.

Product help

Start with Docs, then Get started for the packet workflow. Settings covers backup, cloud export, and billing status.

Privacy and deletion

Use Settings to export or delete cloud records for the signed-in account. If auth-user deletion is unavailable on a deployment, export first and email the account address to hello@kinetixsolutions.dev.

Security

Do not send passwords or API keys in tickets. Describe the route, timestamp, and whether you can reproduce the issue while signed out.

Billing

Paid plans are not live. There is no Stripe checkout on this deployment. Join the waitlist. See the refund policy for when subscriptions exist.

Parent brand: kinetixsolutions.dev.